HELP CENTER

Answers to all your questions

A question ? Want to know a little more about us or our travel advice services? To help you get answers fast, I've compiled a list of the most frequently asked questions from customers, along with comprehensive answers. Can not find what you are looking for ? Contact me, I will be happy to help you.

DO I HAVE TO PAY BEFORE THE APPOINTMENT?

No, your payment will only be taken after your appointment

HOW IS THE APPOINTMENT MADE?

By video-conference. You will receive, by email, all the necessary information for your appointment.

DO I NEED A CAMERA?

No, it is not necessary, you will see us and we will not see you. As long as we can talk.

WHAT HAPPENS IF WE DON'T HAVE ENOUGH TIME?

Our advisor will take your contact details to discuss further action with you. He or she will contact you

at a convenient time for you and will follow up at no cost.